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Why 24-hour roadside assistance is important

It’s every truck driver’s worst nightmare, to be on a job, stuck in the pouring rain, on the side of the road, in the middle of nowhere. That’s when you want to know you can reach for the phone and help will be there right away. It pays to plan and organise your roadside assist cover before you get into trouble. Then you can rest assured knowing you’re covered in your hour of need. Roadside assistance, also known as breakdown cover, is a service designed to help you get going again if your vehicle breaks down.

When you call for help, your service provider will usually try to solve your problem over the phone. If they can’t, they’ll send either a roadside contractor to mobilise your vehicle or a truck to tow it to the nearest mechanic.

The most common roadside-assistance services include jumpstarts, battery replacements, breakdown tows, tyre changes, emergency fuel, and key recovery.

The benefits of having roadside assistance for your truck:

Your truck keeps Australia moving. Whether you work in trade, transport or service industries, having 24-roadside assistance ensures you can drive with confidence any time anywhere.

Purchasing emergency roadside assistance after you’ve run into trouble can be both time-consuming and costly, it may not even be an option. Some roadside assistance providers have waiting periods, others charge joining fees or require you to purchase an additional year of cover before they’ll provide any sort of roadside service.

Because you never know when or where you might break down, purchasing roadside assistance is a must. If you happen to break down after-hours, chances are your local mechanic will be shut. And you’ll be left stranded on the side of the road until they open.

Benefits of having roadside assistance include:
⦁ 24/7 roadside assistance coverage for your vehicle, regardless of who’s driving it
⦁ Unlimited callouts
⦁ Tyre changes and help with tyre replacements
⦁ Help with arranging a replacement battery
⦁ Emergency towing to the nearest repairer, most roadside assistance packages include up to a maximum of 20 km in a metro area or 100 km in a regional area
⦁ Help with lost or locked-in keys

Which breakdown cover do I need?

The level of breakdown cover you require is determined by your needs. While there are many companies out there offering 24-hour roadside assistance to truck drivers, their products are fundamentally the same.

That means that if your vehicle breaks down, you can call your provider for assistance and, if necessary, they’ll dispatch a roadside contractor or tow truck to help you.

For truck drivers, the choice of provider for roadside assistance boils down to cost and rescue-vehicle-fleet size. Check with your provider first to make sure they have a towing capacity for trucks. There’s nothing worse than long wait times because your roadside assistance provider is already tasked with another job.

Do you need 24-hour roadside assistance?

Back yourself with 24-hour truck roadside assistance from Truckmech Diesel Repairs. Conveniently located on Lafitte Road, Wingfield, we’re never far away. Need your truck repair done right away? Check out our entire service range online. Or give us a call on 1800 568 991.

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